Last updated: August 2, 2026
These terms govern your use of revcell.ai and any RevCELL HQ dashboard we operate for your clinic. By using either, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to do so.
RevCELL AI provides marketing, sales, and operations services to regenerative medicine clinics, along with software dashboards ("RevCELL HQ") that consolidate a clinic's leads, appointments, call records, and performance reporting. The specific services, fees, and term for your clinic are set out in a separate written agreement. Where that agreement conflicts with these terms, that agreement controls.
You may connect third-party accounts, such as Google or a CRM, to your dashboard. By connecting one, you confirm you are authorized to grant that access on behalf of your clinic. We access only the data described in our Privacy Policy and use it only to provide the features you have enabled. You can disconnect at any time, which will disable the features that depend on that connection.
Your clinic's data remains yours. You grant us the limited right to store and process it in order to operate the services. We do not sell it, and we do not use one client's data to serve another. On request, or within a reasonable period after our engagement ends, we will return or delete it.
Parts of the dashboard use large language models to produce summaries, call notes, coaching feedback, and draft messages. This output can be incomplete or wrong. It is a drafting and review aid, not a system of record, and it is not medical, legal, or financial advice. Review AI-generated output before acting on it or sending it to a patient. You remain responsible for anything your clinic sends or decides.
You agree not to:
You are the party responsible for your clinic's regulatory compliance, including HIPAA where it applies, patient consent for communications, and the accuracy of clinical or promotional claims you make. Where our systems handle protected health information, we do so under the terms of our agreement with you, including a Business Associate Agreement where one is required. We do not provide medical, legal, or regulatory advice.
Any revenue or performance figures we publish describe past results at specific clinics. They are not a guarantee or projection of what your clinic will achieve. Outcomes depend on your market, competition, pricing, staffing, and execution.
The services depend on third-party platforms including Google, hosting and storage providers, AI model providers, CRMs, and payment processors. We are not responsible for their availability, changes to their APIs or terms, or outages they cause. Your use of those platforms is governed by their own terms.
Fees, billing frequency, and refund terms are set out in your engagement agreement. Unless that agreement says otherwise, fees are non-refundable once the period they cover has begun, and unpaid amounts may result in suspension.
The platform, its software, and our templates, frameworks, and written materials remain our property. Deliverables we create specifically for your clinic, such as ad creative and page copy, are yours to use once paid for. Nothing here transfers ownership of our underlying systems.
We work to keep the dashboards available but do not promise uninterrupted service. We may modify, add, or remove features, and will give reasonable notice before removing one you depend on.
The services are provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law. To the fullest extent permitted by law, RevCELL AI is not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the services is limited to the amount you paid us in the three months before the event giving rise to the claim.
Either party may end the engagement as provided in the engagement agreement. On termination, dashboard access ends, connected credentials are revoked, and your data is returned or deleted on request. Sections that by their nature should survive, including data ownership, intellectual property, disclaimers, and limitation of liability, survive termination.
We may update these terms. If a change is material, we will update the date at the top of this page and notify active clients. Continuing to use the services after a change means you accept it.
These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Disputes will be brought in the state or federal courts located in Pinellas County, Florida.
brock@revcell.ai
RevCELL AI · 7901 4th St N, STE 300, St. Petersburg, FL 33702